PROVIDED BY PEARL AQUATICS
MJ Confidence Promise
These guarantees, warranties and local support commitments are provided by Pearl Aquatics, operated by SLF Pearl Capital Sdn Bhd, not by the manufacturer.
012-Year 1-to-1 Leak-Free
Replacement Guarantee+
If the aquarium tank or sump tank develops a verified manufacturing leak within two years of installation, Pearl Aquatics will replace the affected tank 1-to-1.
Excludes piping, connection, bulkhead and connector leakage; external impact; customer modifications; improper third-party installation; misuse and negligence.
023-Year Guaranteed Upgrade Credit+
Upgrade to a larger MJ aquarium within three years and receive a trade-in credit based on the model purchased, subject to programme terms.
036-Month Component Warranty+
Coverage for manufacturing defects in the water pump and LED lighting. The UV sterilizer is excluded.
04Lifetime Phone Support+
Advice from Pearl Aquatics on filtration, water quality, fish care, aquascaping, equipment troubleshooting and general aquarium maintenance.
051 Complimentary Technical
Support Session+
Within seven days after installation: phone or video assistance first, followed by one complimentary on-site technical support visit if the issue cannot be resolved remotely.
Eligibility, coverage and programme terms apply. Contact Pearl Aquatics to confirm the terms applicable to your purchase.
